G"We had a great experience with Flanagan’s Heating and Air. They installed a split air-conditioning system in our garage, and we couldn’t be happier with the results. He was extremely knowledgeable, professional, and thorough throughout the entire process. The installation was done exceptionally well, with great attention to detail, and everything was left clean and working perfectly. He also took the time to make sure we understood the system and how to operate it. It’s refreshing to work with someone who clearly knows his trade and takes pride in doing the job right. We would definitely use Flanagan’s Heating and Air again and highly recommend them to anyone looking for quality HVAC work."
G"I had a great experience with Flanagan’s heating and Air, Thomas is very honest which hard to come by, especially if you are a woman who everyone thinks doesn’t know anything when it comes to car, ac, and plumbing…they take advantage… sad but true. I did not feel that with Thomas. He’s very professional and honest. He fixed my ac right away even if it’s Saturday, he came, and in just a couple of hours my ac is up and running again. He diagnose what’s wrong right away, meaning he knows what he’s doing. I try to get away with big ac companies coz in my experience they send you a rookie who either doesn’t know what he’s doing or doesn’t care about his job. Which is a totally opposite on what you are going to get with Flanagan’s heating and air because it’s family and locally own, they care , they want to do a good job all the time."
G"I have had the pleasure of working with Thomas Flanagan for many years. As a small business owner myself, I understand and value the importance of excellent customer service, quality work, honesty, integrity, reliability, responsiveness, transparency, fairness, empathy, authenticity and kindness. In this regard, Thomas has not only met, but always exceeded my expectations. I am confident you will share my assessment if you choose to use his services. Whenever there has been an emergency situation where the air conditioning stopped working - especially during the hot desert summers - Thomas has always responded as quickly as possible. More importantly, he doesn’t take advantage of a bad situation by hiking up the price or gouging the customer. Instead, he diagnoses the problem and provides all of the options so you can make an informed decision. He doesn’t sugarcoat the reality of the situation or exaggerate the truth. He stands by his word. I enthusiastically recommend Thomas Flanagan to you without any reservation. In my experience, you will find no one better to perform your HVAC services in Palm Springs and the entire Coachella Valley."
G"Not all Superheros wear capes! Thomas came and saved us from 99° indoor temperatures when my AC went out last week. After 2 previous companies tried to talk us into new units or thousands of dollars in parts, Thomas was able to get my AC working in less than an hour. He was fast, professional and priced very fair. We are so happy with the service we received. I will never call anyone else for our HVAC needs. Flanagan Heating & Air is highly recommended. Thank you so much."
G"Flanagans should be your “go-to” air conditioning company for all of your HVAC needs. They are extremely competent, responsible, knowledgeable, and quick to respond. I’ve worked with many AC companies and Flanagan’s surpasses them on all fronts. I trust them with giving me the best service available in the desert."
rudysanfran
Google reviewer
"I don't write reviews very often, but Thomas and his team at Flanagan's Heating & Air absolutely deserve one. Over the past year, Thomas has installed a mini-split system in our garage and kitchen, and most recently he installed a brand-new central air conditioning system in our home. Every experience has been exceptional. I consider Thomas a friend today, but that friendship grew because of the kind of person he is. From the very beginning, he earned our trust through his honesty, integrity, hard work, and commitment to doing the job right. He is punctual, dependable, incredibly knowledgeable, and takes genuine pride in his work. One of the things I appreciate most is that Thomas doesn't try to sell you something you don't need. He takes the time to evaluate your home, listens to your concerns, and recommends the system that's truly best for your situation—not the one that costs the most. That kind of honesty is rare and deserves recognition. He along with his colleague, were professional, courteous, respectful of our home, and their workmanship was outstanding. The installation was clean, organized, and completed with great attention to detail. You can tell they care about the quality of their work. Our new system is performing beautifully, and we couldn't be happier. If you're looking for an HVAC company you can trust, I recommend Flanagan's Heating & Air without the slightest hesitation. Thomas has earned our confidence and our friendship, and he'll continue to be the first person we call for any heating or air conditioning needs."